FOR IMMEDIATE RELEASE
For Additional- Information:
[Loren Kaun, 805-496-6407, ]
Astound Technologies LLC Certified Technology Partner for GoldmineÒ and HEATÒ Sales, Service and Support Applications
Using our Screen
Pop feature, Agents are
able to handle more calls in less time because GPower gathers and delivers
caller information in the appropriate FrontRange solution application
window when the call arrives at the Agent's workstation. In addition,
GPower dynamically delivers critical status and activity information to
the Agent and to management that enables the Agent to deliver a
consistently higher level of customer service and performance.
GPower delivers an exceptional
solution for both reducing call length and streamlining the workflow in
Our Preview Dialing provides one touch dialing that speeds the outbound process and reduces keying and dialing errors by 20%. It empowers Agents, reduces stress, and makes them more effective.
"The seamless integration of GPower with FrontRange Solutions products provides an enhanced solution for reducing call length, increasing customer loyalty, and empowering the Agent for superior performance." says Jack L. Gaither, Chief Executive Officer of Astound Technologies. "Our joint customers will experience immediate return on investment and see increased business productivity."
Technologies is a visionary in delivering solutions that empower
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All products mentioned in this release are trademarks or registered trademarks of their respective holders.